Terms of Service

1. Acceptance of Terms

By accessing and using the Lumidumi website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Colors may vary slightly due to monitor settings
• Handmade products may have slight variations
• We reserve the right to correct errors in pricing or product information
• Product availability is subject to change without notice

3. Orders and Payment

By placing an order, you agree to the following terms:

• All orders are subject to availability and acceptance
• Payment must be received before order processing
• We accept payments through Razorpay (credit cards, debit cards, UPI, net banking)
• Prices include applicable taxes (GST)
• We reserve the right to cancel orders for any reason

4. Shipping and Delivery

• Delivery times are estimates and not guaranteed
• Risk of loss passes to you upon delivery
• We are not responsible for delays due to weather, natural disasters, or courier issues
• You must inspect products upon delivery and report damage within 48 hours

5. Returns and Refunds

Please refer to our detailed Refund Policy for complete information about returns, exchanges, and refunds.

6. User Accounts

• You are responsible for maintaining account security
• Provide accurate and complete information
• You are responsible for all activities under your account
• Notify us immediately of unauthorized use

7. Intellectual Property

All content on this website, including text, images, designs, and trademarks, is the property of Lumidumi and is protected by intellectual property laws. You may not use our content without permission.

8. Limitation of Liability

Lumidumi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the product.

9. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of [Your Jurisdiction], India.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the modified terms.

11. Contact Information